TERMS & CONDITIONS

  • Before placing an order, please read carefully about the Terms and Conditions and confirm that you fully understand and agree to comply with the same. If you agree on the foregoing, please click “I have read, understood and accepted the Terms and Conditions and the Privacy Policy” before submitting the order and completing payment. Your submission of the order shall be deemed as your acceptance of the Terms and Conditions.
  • Orders can only be placed by adults 18 years or older
  • Before you submit your order, you will be given the opportunity to review your selections, the information you have provided, the total price of your order, the completeness of all compulsory information and correct any input errors. You agree that the information you provide in the order is not misleading, and is true and accurate in all respects and you will promptly notify us of any changes to that information by using the contact details in section 28 below. If information you provide is incorrect, inaccurate or misleading, we will be unable to provide corresponding services, and you will be responsible for any losses incurred by you therefrom.
  • After submitting your order, we will send you an order confirmation e-mail with your order number, details of the product you have ordered from us, your payment details and delivery details. Please note that the order confirmation e-mail is an acknowledgement that we have received your order.
  • The delivery costs are not included in the product prices and are shown in connection with the shipping methods at the checkout stage separately.
  • After your purchase we will need 4 to 12 (working days) to deliver your order.
  • Ready to wear pieces are to be delivered within 1 to 3 (working days).
  • All abayas are to be dry cleaned we will not be responsible otherwise.
  • Please feel free to customize your abayas whatever way you wish even if you want another color.
  • You can request to add snap buttons.
  • NO refunds NO returns for all purchases therefore you may ask to view the abayas you like before purchasing (with a fee for the driver) or you may ask for more pictures & videos through our direct message.
  • WhatsApp is only for customers who have placed orders and would like to customize or follow up or correct their size.
  • After placing your order, you have 24 hours only to switch or correct the size of your purchase.